Refund Policy
Charlie Hustle accepts returns of unworn, unwashed, undamaged, or defective merchandise within 60 days of the original purchase for a full refund or exchange.
Original receipt must accompany the merchandise. Refunds can only be issued using the original form of payment or a gift card.
Requests to exchange merchandise received as a gift must be accompanied by a gift receipt.
All markdowns are final sale. All accessories, beanies, hats, and Mystery Packs are final sale.
Refunds generally take 5-7 days to return to the customer's account.
Charlie Hustle does not offer refunds on merchandise purchased through our wholesalers. We do allow exchanges of products bought through our wholesalers if the item is currently stocked, full priced, and has not been used, worn, washed, or otherwise damaged. All exchanges must be accompanied by a receipt from the original point of purchase. Please refer to our wholesalers for their policies regarding returns and exchanges. You may find a complete list of our wholesalers
HERE .
To reach customer service, please email
Info@CharlieHustle.com
or visit CharlieHustle.com/pages/contact to submit a help desk ticket.
Returns:
Charlie Hustle will take care of re-shipping costs for damaged or incorrect items sent.
If you would like to make an in-store return or exchange, please visit us at:
419 W. 47th St
Kansas City, MO 64112
Or call us at
1- 913-253-2095